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75 QUESTIONS. A CLEARER START.

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These FAQs explain the service and do not replace your executed agreement, approved operating specifications, or applicable safety and reporting requirements.

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Good questions.Clear answers.

Good questions.Clear answers.

What is Measurement as a Service?

How are Trace and Omni different?

How long does installation take?

Do we need a scientist to get started?

What is mass spectrometry, in plain language?

How accurate is the solution?

Can we work without an internet connection?

Does Ionniq replace our existing safety or compliance systems?

What does third-party attestation mean?

Can employees and communities see the information?

Which gases does Trace measure?

Where can Ionniq be deployed?

How often does Omni analyze an air sample?

Do we buy the hardware, and how is pricing determined?

Who handles calibration, maintenance, and support?

What business problem does Ionniq help us solve?

Is Ionniq only for large industrial companies?

We have never monitored air before. Where should we start?

We already use an environmental laboratory. Why add ongoing monitoring?

Can measurements help us evaluate a ventilation or operating change?

How should we evaluate whether a measurement program is worthwhile?

Does a one-second logging interval mean every sensor responds instantly?

Why are gas readings shown in ppm, ppb, or percent by volume?

Are carbon monoxide and carbon dioxide the same measurement?

Are oxygen and ozone the same thing?

Why does Trace include temperature and relative humidity?

Does Trace measure every pollutant or certify that the whole air is safe?

Can Omni identify any unknown gas automatically?

Why is the tallest spectral peak not necessarily the largest gas percentage?

What does orthogonal analysis mean in plain language?

Does Omni independently confirm every Trace reading?

What makes a comparison between Trace and Omni meaningful?

What happens when Trace and Omni disagree?

What is the difference between calibration and a routine instrument check?

Are accuracy, precision, and display resolution the same thing?

What is a baseline, and does a normal baseline mean conditions are safe?

Is a statistically unusual reading the same as an exposure-limit exceedance?

Why can a short peak and a time-averaged result tell different stories?

Are zero, below the reporting limit, and missing data equivalent?

How do you choose the number and placement of instruments?

Can a mobile instrument replace all fixed monitoring points?

Can our staff move a Trace unit to investigate another area?

Can the instruments be used outdoors or in hazardous locations?

What should our facilities and IT teams prepare before installation?

What are our operators expected to do each day?

What does a digital twin mean in my Ionniq?

Are the colored gas clouds direct measurements of every point in the building?

Who controls access to our measurements and results?

Can our information be reused for benchmarks or shown to other customers?

Can we export our records, and how long will we have access to them?

Can my Ionniq connect to our systems or send notifications?

What should a useful measurement report include?

Will short spikes or inconvenient results be removed from reports?

Can a client ask Ionniq to change an analytical conclusion?

Is an Ionniq review the same as independent third-party attestation?

What happens if a report needs to be corrected or updated?

What happens if measurements suggest an urgent concern?

Do we need a regulatory requirement before starting a transparency program?

Could collecting more data create unnecessary problems for our business?

Is the program still useful if we do not find a significant problem?

Can the information help with permitting, expansion, or community meetings?

Can public and internal reports show different levels of detail?

Do employee dashboards measure personal exposure, health, or job performance?

Do we purchase Trace, Omni, and my Ionniq as separate products?

Are routine measurements charged one study at a time?

What is the standard subscription term and payment approach?

Can we expand the program or change the deployment over time?

What happens if an instrument is unavailable or needs service?

What happens to the hardware and information when the subscription ends?

How could Ionniq fit an LNG, energy, or terminal operation?

What could a recycling, landfill, or wastewater operator investigate?

Is the approach relevant to offices, warehouses, or healthcare facilities?

Do the online demonstrations measure the air around me?

Which demonstration should I try first?

Why is the Omni demonstration faster than a real study?

Have a question about your facility?

Have a question about your facility?

Good questions.
Clear answers.

Good questions.
Clear answers.